1、Warranty Information : Enjoy peace of mind with a one-year warranty. If any initial parts or elements fail due to manufacturing defects within this period, Shenzhen Xiangxing Machinery Equipment Co., Ltd. will replace them at no charge. However, freight charges and consumable parts like dies and cutting molds are excluded. The warranty is void if damage results from user error or force majeure events.
2、How will I learn to operate this machine upon ordering?
At Shenzhen Xiangxing Machinery Equipment Co., Ltd., we pride ourselves on exceptional after-sales service. Upon receiving the machine, you'll be equipped with a comprehensive operation manual and an instructional video. Should you require further assistance, our engineers are on standby, ready to guide you through international telephone or video conferencing, all at no extra charge. Note: If overseas service is needed, local service costs are not covered.
